Sun. Sep 20th, 2020

The Intellectual Indian

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Hair Castle: Passion driven journey.

5 min read

Instagram: @hair.castle.salon

An award-winning hair salon, delivering excellence in cutting, coloring, and treatments for men and women at an affordable price, Hair Castle absolutely remains the only and the best amongst its kind. They ensure the clients enjoy flawless results during and after any hair service with them.

They offer an array of tailor-made services to suit the client’s hair type and improve the condition of their hair. It is the dedication to first-class expertise and skill that keeps the people coming back for more. They are renowned not only for Haircut, Color and Texture services but also for the serene Hair Spa experience.

Journey of the Hair Castle:

After completing his Foundation course in Hair in 2008, Hardik worked with various esteemed salons in India. While working with these chains of salons, Hardik noted two things: First that there was no salon in the market which provided luxurious & quality services that a common man could easily afford. And second, that the only one thing a client expects from a hairdresser is honesty in his consultation & work. He noticed that a lot of clients were dissatisfied & repeatedly kept changing salons because hairdressers would often recommend treatments with big-ticket size. This was done mostly to increase the salon business irrespective of whether or not the client’s hair requires it. Hair Castle was born out of that idea.

Owing to financial difficulties at home, it was difficult to open a full-fledged Salon at a commercial place. Nevertheless, in 2012, Hardik started Hardik’s Family Salon with only 1 chair in the small balcony of his home. Once the income started, he gradually bought a professional hair station chair, professional clips, scissors, tools & equipment, air conditioning, etc.

In November 2014, Khushbu and Hardik expanded the salon from their balcony to hall and converted half of Hardik’s home into a salon & re-named it, Hair Castle. It had 4 hair stations and 1 backwash station.

By the end of 2015, it became difficult to accommodate the increasing appointment requests from clients owing to the limited number of hair stations and small team size. Hence in March 2016, with the help of some savings & borrowed money, Khushbu and Hardik opened a full-fledged professional salon with 11 hair stations. In Feb 2019 they took over the second floor and now the present Salon has 24 hair stations & 6 backwash stations, a special hair spa & treatment room with a well-trained team of 30 people.

USP’s of Hair Castle:

  1. Honest Consultation: They believe in maintaining transparency with all the clients by providing honest consultations. They suggest only those treatments & services which the client’s hair actually needs. They know what a treatment can do, and also what it can’t. So they never push a client for a service which their hair doesn’t require. This policy of honesty & transparency keeps the following coming back to Hair Castle.
  • Affordable Luxury: They deliver luxury & excellence in hair cutting, coloring, and texture services at an affordable rate for masses.
  • Customized Services: They know every hair is different and hence needs a different treatment and care routine. They offer customized services to suit the client’s hair type, texture, hair concerns.

What makes Hair castle stand out from the rest:

  • Complimentary Snacks –

They have a trolley full of goodies like chocolates, wafers, cookies, biscuits and mineral water which the client can enjoy throughout their service. The Snack trolley is open to all irrespective of the service & ticket size. The Complimentary snacks trolley is stationed in the main working area and is easily approachable by all the clients.

  • Complimentary Beverages –

They also serve a variety of 11 complimentary beverages prepared in-house to the clients. The client can choose from our menu of beverages which include lemonade, pink guava cooler, litchi cooler, green tea, Masala tea, etc.

  • Selfie Booth-

Everybody loves clicking a Selfie and uploading it on Social Media. To make the client’s salon experience more memorable, they have a selfie booth inside the salon with various placards and focus lights. The clients can pick any one of the placards & click a selfie with their freshly styled hair.

  • Classy Ambience –

They have created a clean, calm and visually appealing decor for the clients to feel comfortable in their space. Their motto is to make the salon look spick and span at all times. They also prioritize the happiness of the staff and ensure they exude positivity and this, in turn, allows them to fulfill their roles to the best of their ability and make the clients experience at the Salon a memorable one.

  • Special Hair Spa Room

They have an exceptional Hair Spa Room away from the hustle-bustle of the main salon floor. The relaxing music played and dim Buddha light ensures that the client can relax & unwind during the course of their hair spa or head message service.

List of awards and recognitions received by Hair Castle:

  • Regional Salon of the Year (Mass) at Indian Salon & Wellness Congress in December 2019
  • India 5000 Best MSME Awards for Quality Excellence in May 2019
  • Best Customer Service in Mumbai at the Millennium Brilliance Awards 2018
  • Regional Salon of the Year (Mass) at Indian Salon & Wellness Congress in May 2018
  • Best Unisex Salon Award at the Mid-day Ghatkopar Awards 2018 held in February 2018

What Hardik and Khusbu have their pockets for the aspirers:

Invest in your foundation education–Your base must be strong & clear. It’ll go a long way in performing better services, educating & giving your client the best results and increase your earning potential.

Never stop learning –The industry is changing so fast, that there are always new trends in the industry that you need to keep updated with. Ultimately, as a hairdresser, you never stop learning! No matter how long you’ve been in the industry, you can always participate in training or you can get to know new products.

Social Media is very important – Social Media is booming right now. It’s very important to be active on social media channels like Facebook & Instagram to create brand awareness for you & the salon. It’s a great platform to showcase your work, earn recognition in the industry and make loyal customers.

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